Frequently Asked Questions (FAQ)

Q: Are your silver rings made of genuine sterling silver?
A: Yes, all of our men’s silver rings are crafted from high-quality sterling silver, ensuring durability, tarnish resistance, and a beautiful shine. Our rings are designed to maintain their luster and appeal for years to come with proper care.
Q: Do you offer custom engraving for your silver rings?
A: No, but we have plans for the near future. Please sign up to our Newsletter. Be the first to know when this exciting new feature is available on our store!
Q: How can I determine my ring size before placing an order?
A: To ensure the perfect fit, we recommend visiting our “BLOG” section. You can find detailed instructions on how to measure your ring size in our blog post titled “A Step-by-Step Guide to Measuring Your Ring Size“.
Q: What is your return and exchange policy for silver rings?
A: At Chimoda.com, we strive to ensure your satisfaction with our products. If you need to return or exchange a silver ring, please refer to our Return & Refund Policy on our website for detailed information on eligibility, timelines, and procedures.
Q: Do you ship your men’s silver rings internationally?
A: Yes, we offer international shipping for our men’s silver rings. Please refer to our Shipping Policy for information on shipping rates, delivery times, and any additional fees or taxes that may apply to international orders.
Q: How should I care for my silver ring to maintain its shine and prevent tarnishing?
A: To keep your silver ring looking its best, we recommend regular cleaning with a soft, lint-free cloth, occasional deep cleaning using a mild soap solution, and proper storage when not in use. You can find more detailed care and maintenance tips in our blog post titled “Caring for Your Silver Jewelry: Maintenance Tips to Keep Your Rings Looking New“
Q: Can I order a gift for someone and have it shipped directly to them?
A: Yes, we are happy to ship your order directly to the gift recipient. Simply provide their shipping address during the checkout process. If you would like to include a personalized note or have the item gift-wrapped, please contact at [email protected] and we’ll be happy to assist you.
Q: How can I contact Chimoda.com’s customer service for additional questions or concerns?
A: If you have any questions or concerns, please feel free to reach out to our customer service team at [email protected]. We are committed to providing exceptional support and assistance, ensuring a seamless and enjoyable shopping experience.